Why might this be for you?

As demonstrated in the outputs from the Leeds teams at the Global Service Jam, the services we design increasingly span the digital and physical worlds as these are the dual contexts in which service users and service providers interact – hence the interesting combinations of architecture, interior design and digital design that we see in our Service Design Leeds participants.

Mobile devices and public digital touchpoints are at the boundary of these worlds – some may remember Dr James Munro’s speculation about the impact of projecting Patient Opinion onto the outside of a hospital.

What would participants get out of it?

In addition to the social element of trying something different together, I’d anticipate take-outs from the walkshop on three levels:

1. Practical trying out of walkshopping as a service design technique. I’d see this not so much as a service safari as a “context safari”
2. reflection on the challenges and opportunities of designing in the context of “networked urbanism”
3. (possibly) new concepts relevant to Leeds, through an exploration of a place where its people come to shop and play